BJ's Reviews

BJ's has an overall rating of 4.5 based on 28 reviews. Customer feedback on BJ's is mixed: BJ's reviewers highlight positive aspects like generous portion sizes, friendly staff, diverse menu options, affordable prices, which strongly appeal to families, casual diners, budget-conscious customers. However, BJ's is often criticized for its long wait times, inconsistent service, limited dessert choices, noisy environment.

4.5/5.0

28 reviews

5 Stars

16

4 Stars

5

3 Stars

5

2 Stars

0

1 Star

0

All BJ's Reviews (28)
Marianne-roffe
May 26, 2026
"I really appreciated that they were..."
I really appreciated that they were open late when we needed a place to eat. We stopped in for dinner late and never felt rushed, which made the whole experience more relaxing. If you’re looking for something easy later in the evening, I’d say it’s worth keeping in mind.
ruben2001
May 07, 2026
"Order was mostly right"
One of my sides was missing, which was a little annoying, but the main food was correct and tasted fine. I didnt want to make a huge deal out of it, but it wouldve been better if everything was included.
FredPoole
May 03, 2026
"Parking was honestly easy"
We went to BJ’s on a busy weekend, i expected parking to be a hassle, but it really wasn’t bad. There were a few open spots close to the entrance, which helped a lot since we had the kids with us.
The only thing I noticed is that it gets a little tight right near the front, especially with cars coming in and out. But overall, it was way easier than I thought it would be, and I’d definitely go back
david_Rayburn81
March 31, 2026
"I paid my BJ’s bill online and..."
I paid my BJ’s bill online and it was painless. The payment went through fast, and the receipt showed up right away. I had checked with support before and they basically said, “as long as it confirms, you’re all set,” which turned out to be true. No weird charges, no issues, just simple.
hello_john044
March 23, 2026
"Easy reservation and no hassle"
I booked our dinner reservation online, i mostly just cared that it wouldn’t turn into a whole thing when we arrived. It was super quick to set up, and when we got there, the host pulled it up right away. We were seated within a few minutes, so I didn’t really notice much else, it all went smoothly with no issues.
ophelia_Maldonado92
March 21, 2026
"Nice spot to bring the kids"
I took my kids here recently, the part I remember most is how patient the staff was with us. I can’t recall every single thing on the kids menu, but there were enough options that everyone found something they liked. We never felt rushed, which made the whole meal way easier
RobertGilson_50
March 16, 2026
"They Made Our Birthday Dinner Feel Effortless"
We went in for a birthday dinner with a big group, and I wasn’t sure how smoothly it would go. But from the moment we arrived, they took care of everything so calmly and kindly. Everyone got settled, the service was easygoing, and we never felt like we were too much to handle. It turned what could’ve been a stressful night into a really nice birthday celebration.
GENTES
March 11, 2026
"Gift card worked just like it should"
I bought a gift card online it was super easy. You just purchase it, use it, and there aren’t any issues to deal with. Worked fine for me.
torie_Byrd91
March 05, 2026
"I grabbed a promo code from..."
I grabbed a promo code from BJ’s site for our takeout order because if there’s a chance to save a few bucks, I’m going to take it. It worked right away at checkout and I didn’t have to jump through any weird steps, just copied it in and the discount showed up. I do wish they had a few more weekend deals since that’s usually when we end up ordering, but overall it was still a easy win
Irene-edgell
March 02, 2026
"Pretty solid delivery experience"
I’ve ordered delivery from here twice now and, i was a little unsure at first, but both times the food showed up still hot and everything I ordered was in the bag. No missing items, no issues. I’d say I’m happy with it overall.
michael1975
March 01, 2026
"Nice spot, just a bit loud"
We stopped in after getting the confirmation email for our reservation, and the place looked nice when we walked in. It had a relaxed vibe, the booths were comfortable, and the lighting was decent. The only thing is it got loud quickly, so we had to raise our voices a bit to keep the conversation going. I checked the receipt later and felt like it was fine for a casual night out, but I probably wouldn’t pick it if I wanted somewhere quiet and cozy...
Katherine_williams79
February 27, 2026
"Really clean and easy dinner spot"
Stopped in for dinner, and the first thing I noticed was how clean the place was. The tables were wiped down, the floors weren’t sticky, and even the bathrooms were actually clean, which I always end up checking because, I don’t know, it just says a lot about a place. The staff kept clearing plates and keeping everything neat even once it got busier, and it just made the whole meal feel more relaxed. I’d definitely come back to this BJ’s again...
John.miller
February 27, 2026
"Easy site and app to use"
I’ve used the BJ’s Restaurants website a few times now, and I’ve ordered through the mobile app too. both are straightforward. The menus load quickly, and placing a pickup order doesn’t feel like something you have to overthink.
I also like that my previous orders are saved, so reordering is quick. The way everything is laid out gives the impression they expect people to be in a hurry, which I appreciate. I haven’t had any trouble finding my local BJ’s or making changes to items, so overall it’s been simple and reliable for me.
allysonschultz0233
February 15, 2026
"I had a problem with my order and..."
I had a problem with my order and was definitely annoyed at first. I don’t know exactly what went wrong in the kitchen or anything, but the manager came over, actually listened to me, and got it sorted without making it awkward. The food was good once everything was fixed. It wasn’t a perfect visit, but based on my experience, I appreciated how they handled it...
hello_sidney744
January 31, 2026
"Always Good"
I’ve been here a few times now, and the food is always good. Same solid taste every visit. No complaints.
Iris_mcknight71
January 31, 2026
"Good allergy care, fair enough price"
I’ve got an allergy, so eating out can be a little stressful, but the staff here were really helpful. They checked the ingredients for me without making a big deal out of it, which I appreciated a lot. I felt safe eating there, and while I’m always watching what I spend, the price felt reasonable for the peace of mind.
ElaineTrimble
January 21, 2026
"So Many Good Options"
The menu has a ton of choices, it was kind of hard to decide what to get. Everything sounded good, so I definitely need to come back and try more.
Wanda.hollyday
January 07, 2026
"I’ve been to places before where you order…"
I’ve been to places before where you order pizza, drinks, and dessert and somehow leave feeling like you overpaid, but that wasn’t the case here. The portions were solid, the prices felt fair, and we definitely didn’t feel ripped off. It’s a good spot when you want a full meal without spending a crazy amount.
william1970
January 05, 2026
"Server was really on it"
Had a really solid visit to BJ’s. Our server actually paid attention, which I appreciated. Checked in at the right times. Not too much, not too little. Drinks were refilled fast, and when there was a small issue, they fixed it right away. Just felt taken care of the whole meal.
ToddMiller_65
December 24, 2025
"I ordered online and somehow got..."
I ordered online and somehow got charged twice, which was annoying because this kind of stuff always seems to take longer than it should. Support did end up refunding me, but I had to check in a couple times before it was actually fixed. The food was fine, no issue there, I just wish the billing part had been handled faster.

View More Reviews

Have a question about BJ's?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.